BlueWave Security is working to stay up to date regarding the COVID-19 situation and is committed to flattening the curve and limiting the growth of the pandemic. We realize that our customers rely on us in times like these to make sure their buildings are secure, and as safe and healthy as possible. To that end we will remain open and available for the foreseeable future. This includes technical support, shipping and receiving, purchasing and merchandise returns. If you need us, please do not hesitate to reach out.
As a result of the rapid spread of the virus, and the efficacy of social distancing, we will be conducting daily BlueWave activities remotely. As a result, please be patient with us in returning your calls, emails, and completing requests. This time is difficult for everyone and we are trying out best to ease the pain and stress if possible.
Until otherwise instructed, please direct all support matters to our support ticket system: firstname.lastname@example.org. This is the most efficient way to get your problem resolved.
For any sales or operational inquiries please direct all requests to email@example.com.
We are available by phone but are using our personal cell phones for the time being so there may be some lag time in response.
Please be safe, do not unnecessarily congregate, and make sure to wash your hands frequently.